tkbd1's Privacy Policy

By using any of tkbd1's services, you are agreeing to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

We may update this Policy from time to time. If changes are made, we will post a notice on the website and update the "Last Updated" date at the top of the Policy. We therefore encourage you to visit this page regularly.

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tkbd1 collects the following categories of information in order to provide its services:

Personal Identification Information

We store the information you provide during account registration. This includes:

• Full name (as it appears on your national identity card)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• National identity card or passport number (for identity verification)

Financial Information

We collect payment-related information to process deposit and withdrawal transactions:

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history and amounts

Technical and Usage Information

We automatically collect certain information to improve your experience on our platform and to ensure security:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and login activity
• Gaming activity and betting history
• Cookies and similar tracking technologies

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tkbd1 uses your information only for the following legitimate purposes. We do not use your information for any excessive or unrelated purpose under any circumstances:

Account management and identity verification

We use your personal information to create, manage, and secure your account. Identity verification is mandatory as part of the Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.

Service delivery and improvement

By analysing your usage patterns, we continuously improve the platform experience — for example, which games are most popular, when usage peaks, and where technical issues exist.

Financial transaction processing

Your payment information is used to complete deposits and withdrawals accurately. The minimum deposit at tkbd1 is ৳300 and the minimum withdrawal is ৳800; withdrawals are generally completed within 30 minutes to 3 hours.

Fraud prevention and security protection

We analyse technical data to detect suspicious activity, prevent account hacking, and ensure the safety of your funds.

Communication and customer support

We use your contact information to resolve your issues, send important notifications, and operate our 24/7 live chat service.

Promotional communications

With your consent, we may inform you about bonus offers, tournaments, and special events. You may request to stop receiving such messages at any time.

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tkbd1 does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:

Service provider partners

We work with trusted third parties for technical services, payment processing, and security analysis. These partners can access only limited information for specific tasks and are bound by strict confidentiality agreements.

Legal obligations

We are required to comply with applicable laws in Bangladesh, court orders, or directives from regulatory authorities. In such circumstances, only the necessary information is disclosed.

Responsible gaming support

If concerns arise about a user's safety or wellbeing and assistance from the relevant authorities is required, limited information may be shared.

Business transfers

In the event of a future business merger or acquisition, user data may be transferred as part of the assets. We will notify users appropriately before any such change.

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The tkbd1 website uses cookies and similar technologies. Cookies are small text files stored on your device.

Essential cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions and performing security checks. They cannot be disabled.

Functionality cookies

These cookies are used to remember your preferred language, game settings, and login details. They make your experience more convenient and personalised.

Analytics cookies

We collect anonymous usage data to understand which parts of the platform are used most and where improvements are needed. This data does not reveal any individual's identity.

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tkbd1 places the highest importance on the security of your information. We have implemented industry-standard technical and organisational measures:

• SSL/TLS Encryption: All data transfers between your browser and our servers take place through encrypted channels.
• Encrypted Data Storage: Stored personal and financial information is kept in an encrypted format.
• Access Controls: Only authorised staff can access specific information on a need-to-know basis.
• Two-Factor Authentication: Two-step verification is available for additional account security.
• Regular Security Testing: Regular security audits are conducted to identify vulnerabilities in our systems.
• Data Backups: Regular backups are maintained in a secure location to protect against data loss.

Please note, however, that no method of transmitting or storing information over the internet is 100% secure. We make every effort, but a complete guarantee of security cannot be given.

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We retain your information only for as long as it is needed or legally required:

• Active accounts: All relevant information is retained for the duration that the account remains active.
• After account closure: Certain information may be retained for a defined period after account closure due to legal obligations and potential dispute resolution needs.
• Financial transaction records: Transaction data may need to be retained for an extended period due to legal and financial regulatory requirements.
• Marketing data: Deleted promptly after you opt out.

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As a user of tkbd1, you have the following rights over your own information:

Right to access

You may request at any time to know what information we have collected from you and how it is being used.

Right to rectification

If any information in your profile is incorrect or out of date, you have the right to request that it be corrected. Updates can be made through account settings or via live chat.

Right to erasure

Where no legal obligation exists, you may request that your personal information be deleted. However, certain KYC and financial transaction data may need to be retained for regulatory reasons.

Right to object to processing

You have the right to object to the sending of marketing communications or to the processing of your data for non-essential purposes.

Right to data portability

You may request that your data be provided in a common, machine-readable format.

To exercise any of the rights listed above, please contact us at [email protected] or submit a request through our 24/7 live chat.

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tkbd1 is a platform exclusively for adults. We strictly ensure that only those aged 21 or above can use our services.

We do not knowingly collect information from anyone under the age of 18. If it comes to our attention that a minor has registered, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor is using our platform, please contact us.

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tkbd1's services may at times involve connections to third-party payment gateways or technology partners. These third parties have their own privacy policies, for which tkbd1 is not responsible.

When transacting via bKash, Nagad, Rocket, Upay, or bank transfer, you are receiving a service under the respective institution's own policies. We recommend that you also read the privacy policies of these services.

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We may amend this Privacy Policy from time to time due to business needs, legal changes, or service upgrades.

For any significant changes, we will notify you in the following ways:

• Displaying a notice on the main page of the website
• Sending a notification by email
• Updating the "Last Updated" date at the top of this page

Continued use of our services after a policy change will be taken as your agreement to the new policy.